Cloud Infrastructure & DevOpsChicago, IL
LoyaltyLoop Rewards
US SMB, 12-person team
"We went from fearing deployments to shipping multiple times a day. The team finally understands exactly what our infrastructure is doing."
— VP Engineering, LoyaltyLoop Rewards
The Challenge
Fragmented tooling, manual infrastructure, no observability, and a painful release process that made every deploy a high-risk event.
The Solution
End-to-end DevOps transformation: infrastructure as code, CI/CD pipelines, monitoring and alerting, secrets management, and documented runbooks.
Timeline: 6-week transformation, ongoing support
The Results
| Metric | Before | After |
|---|---|---|
| Deploy failure rate | ~1 in 4 | <1 in 20 |
| Mean time to detect | Hours | <2 min |
| Manual infra work | Weekly | Removed |
| Onboarding a new dev | 2 days | 30 min |
| Cloud visibility | Limited | Full dashboards |
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