Optasoft

Terms of Service

Last updated: September 8, 2026

Agreement to Terms

By accessing or using Optasoft's website or services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services. These Terms, together with any proposal or statement of work you sign, form the entire agreement between you and Optasoft (Private) Limited.

Services Offered

Optasoft provides cloud software and SaaS development services including:

  • Custom SaaS product development
  • Cloud migration and replatforming
  • Cloud infrastructure and DevOps setup
  • Staff augmentation with dedicated engineering teams
  • Ongoing support and maintenance

Specific deliverables, milestones, and fees for each engagement are documented in a proposal or statement of work agreed in writing before work begins.

Project Engagements

Proposals and Statements of Work

Each engagement is governed by a written proposal or statement of work that defines scope, deliverables, milestones, timeline, and fees. Changes to scope are handled through a change order agreed by both parties.

Billing and Payment

Project work: Billed on a milestone basis as agreed in the proposal, or on a time-and-materials basis where specified. Invoices are payable within the terms stated on the invoice.

Staff augmentation: Billed monthly in arrears, or as agreed in the statement of work.

Late payment: If payment is not received by the due date, we may suspend work until payment is received. We reserve the right to charge interest on overdue amounts at the maximum rate permitted by law.

Intellectual Property

Work product: All code, designs, documentation, and other deliverables created specifically for you become your property once payment for the corresponding milestone is received in full.

Pre-existing materials: Our tools, libraries, frameworks, and pre-existing work remain our property. We grant you a perpetual, royalty-free license to use them as part of the delivered work product.

Your content: You retain ownership of your data and content. You grant us a license to use it solely to provide the Services.

Warranties

We warrant that delivered work will materially conform to the agreed specification, and that we have the right to perform the Services. We do not warrant that the software will be error-free or that it will operate uninterrupted.

Defect Warranty

We will fix defects that materially impact functionality for a period agreed in the proposal (typically 90 days) at no additional charge, provided the defect is reported with sufficient detail to reproduce it.

Client Responsibilities

As a client, you agree to:

  • Provide timely access to the information and personnel needed for the Services
  • Review and respond to milestones within reasonable timeframes
  • Maintain the security of your accounts and credentials
  • Comply with all applicable laws regarding the content you provide

Confidentiality

Both parties agree to maintain the confidentiality of each other's confidential information and not disclose it to third parties except as required by law, or as necessary to provide the Services. This obligation survives the termination of our agreement.

Staff Augmentation Additional Terms

For staff augmentation engagements, the following additional terms apply:

  • Engineers are employees or contractors of Optasoft and do not become your employees.
  • Day-to-day direction and technical management are yours; we retain responsibility for our engineers' employment matters.
  • We will replace an engineer promptly if performance is not satisfactory, at our cost.
  • We require reasonable notice to adjust team composition as your needs change.

Termination

Either party may terminate a fixed-scope project for material breach with 14 days' written notice and an opportunity to cure. On termination, you pay for work completed to the date of termination, and we deliver the work product produced to that point.

Staff augmentation engagements may be terminated with the notice period stated in the statement of work.

Limitation of Liability

To the maximum extent permitted by law, Optasoft shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising from your use of our Services.

Our total liability for any claims shall not exceed the amount you paid for Services in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Optasoft, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or violation of any third-party rights.

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, strikes, internet outages, or government actions.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall first be addressed through good-faith negotiation. If the dispute is not resolved, it shall be submitted to arbitration in Karachi, Pakistan, except as otherwise required by law.

General Provisions

Entire Agreement: These Terms constitute the entire agreement between you and Optasoft regarding our Services.

Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.

Waiver: Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

Changes to Terms

We may modify these Terms at any time. Significant changes will be posted on our website with an updated "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Terms.

Contact Information

For questions about these Terms of Service, please contact us:

  • Email: info@optasoft.net
  • Website: Contact Form
  • Address: Optasoft (Private) Limited, 38-C Street 7, Phase V Ext, DHA Karachi, Pakistan